Every organization has specific business processes for value creation and delivery that are vital to the enterprise and its clients. These processes define how people, information, and materials interact and work to deliver value to the client.
Understanding how these interactions relate is essential to achieving significant improvements in quality, efficiency, cost, and service. This is the scope of Business Process Analysis.

By modeling business processes, managers are able to identify and then to eliminate redundancies and malfunctions. They can share competencies and the understanding of the enterprise. Business process modeling therefore becomes a source of greater transparency, improved efficiency and greater capacity to innovate, which are in turn the keys to the success of the enterprise.

Business process modeling can be used as a leverage for operational improvement and has numerous practical use cases. Below are just some examples of how business process modeling can be applied:

• Explaining how your enterprise operates
• Analyzing the performance of procedures
  
• Managing enterprise reorganization following a restructuring or a merger
  
• Rationalizing business process functions and their interactions
  
• Managing ongoing enterprise improvement
  
• Complying to new regulations
  
• Analyzing risks faced by the enterprise
  
• Managing competencies and human resources
  
• Defining IT requirements in accordance with business needs
  
• Supporting installation of software packages
  
• Using existing information systems (e.q. ERP, CRM) optimally
  
• Automating business processes using a workflow engine
  
• Etc.