The challenges of aligning cross-functional processes, improving organizational effectiveness, and, ultimately, enhancing the customer value have made business process management a top priority of both business and IT executives across private and public sector enterprises. Now in its third year, the highly popular Gartner Business Process Management Summit is designed to bring business and IT professionals together to delve into strategies and tactics to help companies and organizations not only get started, but also get much more out of their BPM initiatives.

Among the many things you will learn at this summit are how to make the business case for BPM, best practices for BPM, change management's important role for successful BPM initiatives, which metrics are valuable for determining return on investment, business rules BPM modeling and methods, and how to align business processes with IT architectures.

Join us at the summit for three powerful days which will equip you with insights and information you can share with colleagues and use right immediately to strengthen your BPM plans and initiatives. Pre-conference tutorials. Keynote speakers. Face-to-face interaction with Gartner analysts. Case studies. The latest technologies to support and accelerate new business processes are just a few of the many summit components to help you build a more efficient, process-centric operation.