Healthcare provider focuses on enhancing customer experience using improved processes
LONDON, February 13, 2012 – MEGA, the enterprise architecture (EA) innovator, announced that UK healthcare provider, Simplyhealth, has selected the MEGA Suite to assist in creating a business architecture to help meet its evolving business requirements and enhance its customer service proposition. The new programme will help the healthcare company evaluate and improve business processes and support Solvency II compliance.
Simplyhealth will use the MEGA Suite to create a central repository for vital corporate information. The software’s business process modeling capabilities will eliminate duplications and enable Simplyhealth to further focus on delivering value back to the customer.
Simplyhealth has been providing healthcare solutions for 140 years, and is dedicated to serving its customers through a variety of cash plans, dental plans, private medical insurance, self-funded health plans and mobility and living aids. Simplyhealth as it stands today, now covers nearly four million people with health plans (more than any other company). Simplyhealth is committed to making a positive impact on its communities and last year donated over £1 million to health-related charities and causes.
MEGA offers a sustainable way to improve business performance by supporting optimization, transformation, and governance consistently within the organisation. Cited by many industry analyst firms as a leader, the MEGA Suite provides capabilities for business process analysis (BPA), EA and governance, risk, and compliance (GRC).