2018 OPEX Week Business Transformation World Summit
January 22-24 | Orlando, FL
IQPC’s 2017 OPEX Week will focus on redefining and reinvigorating the customer journey to support continuous improvement. Attendees will learn strategies for driving process excellence from the customer’s point of view, as well as aligning processes and capabilities with corporate vision to exceed performance demands of the business.
Attendees will hear about:
- Using customer journey mapping and visualization to transform CX
- Aligning business processes, infrastructure, and data to create and support a digital backbone across a global enterprise and enable digital transformation
- Leveraging business architecture to execute the blueprint of the business vision
Who should attend?
- Heads of strategy & innovation
- Customer experience stakeholders
- VPs of business transformation & business excellence
- Business leaders with a stake in change management, business architecture & business process management
To set up a private meeting with MEGA, please send us an email.
To learn more, visit the conference website.
Hyatt Regency Orlando
9801 International Drive
Orlando FL 32819