OPEX Week: Business Transformation World Summit 2019
January 21-25 | Orlando, FL
OPEX Week 2019 will focus on redefining and reinvigorating the customer journey to support continuous improvement. Attendees will learn strategies for driving process excellence from the customer’s point of view, as well as aligning processes and capabilities with corporate vision to exceed performance demands of the business.
Attendees will hear about:
- Using customer journey mapping and visualization to transform CX
- Aligning business processes, infrastructure, and data to create and support a digital backbone across a global enterprise and enable digital transformation
- Leveraging business architecture to execute the blueprint of the business vision
Who should attend?
- Heads of strategy and innovation
- Customer experience stakeholders
- VPs of business transformation and business excellence
- Business leaders with a stake in change management, business architecture, and business process management
To set up a private meeting with MEGA, please send us an email.
To learn more, visit the conference website.
Omni Orlando Resort at ChampionsGate
1500 Masters Boulevard
ChampionsGate, Florida 33896