Reshape your business processes with a complete and easy-to-use tool
Adopt a tool that enables you to model and simulate your business processes, transform your operations with a customer-centric approach, and improve your operational efficiency.
With MEGA HOPEX for Business Process Management, you get a clear end-to-end understanding of how your operation runs, can identify areas of improvement, and build scenarios to optimize and transform business processes.
Streamline the creation of your business processes with Business Process Design
Simulate various scenarios with Process Simulation
Understand how your processes are really executed with Process Mining (provided by Minit)
Improve customer experience with Customer Process Mapping
Identify areas of concern and drive compliance initiatives with Risk Mapping
MEGA HOPEX Platform for Business Process Management
Smart: Get data-driven insights
- Persona-based dashboards: Use dedicated dashboards that enable business analysts to get the right insights to make the right decisions.
- HOPEX 360 Enterprise Portal: Easily share and communicate how the operations should run to all relevant stakeholders.
Automated: Accelerate the delivery of your projects
- Automated process discovery: Use process mining to identify existing processes easily and accurately.
- Automated diagramming: Easily generate process diagrams directly from tables and save valuable time.
Connected: Improve collaboration and alignment
- Integrations: Foster collaboration with the integration of common collaborative tools and chats.
- Assessment engine: Assess processes using questionnaires that track standard and custom criteria such as execution (design, knowledge, IT support) and performance (business value, efficiency, and risks).
- Collaborative workflows: Simplify collaboration between all contributors and ensure success using wizards and guided workflows.
Leverage out-of-the-box integrations to accelerate your business process transformation
Uncover how your processes are really executed and identify bottlenecks and reworks with process mining.
Leverage Microsoft Teams workspaces and chat to simply share process diagrams, data, and analytics to foster collaboration.
Easily import Visio diagrams in HOPEX and automatically translate Visio shapes into BPMN diagrams.
Rest API / GraphQL
Perform any custom integration with third-party products through simple, efficient, industrialized GraphQL and REST APIs that can easily evolve as your business needs change.
Work in a standardized manner using recognized business process management frameworks
Understand and communicate internal business procedures in a standardized manner using Business Process Model and Notation (BPMN).
Standardize and structure your business process landscape using either cross-industry or industry-specific guidelines in the APQC Process Classification Framework (PCF)®.
Core business process management use cases
Get a common understanding of how business processes are executed
Simplify compliance activities with a Quality Management System creating a single source of information for business operations documentation and standardization
Maintain an up-to-date repository of business compliance with the identification and implementation of the necessary internal controls and monitor compliance levels.