Challenges

  • Modernize technologies and align business strategies to IT
  • Identify a tool that could support technology decision making and enhance enterprise architecture frameworks
  • Integrate with ServiceNow and other technologies

Results

  • Standardized data and clear understanding of IT inventory
  • Knowledge of where/how to prioritize and modernize systems
  • Ability to tap into potential revenue stream of proprietary technology

 

Modernize and align IT to business strategies to realize transformation

A $2.5B transportation holding company and one of the top 10 largest railroads in the US and Mexico had a vision to become the fastest-growing, best-performing, most customer-focused transportation provider in North America. To realize this, the Company needed to enhance coordination, simplify integration, build a consistent infrastructure, and create greater efficiencies in the development of technology solutions that align to the strategies of business with IT.

To realize their digital transformation objectives, the Company initiated a competitive bid for a tool that would enable and support technology investment decision making and enhance internal enterprise architecture frameworks. The tool would need to integrate with several technologies including ServiceNow and enable modeling, architecture and management of enterprise architecture functions.

The Company looked at the Gartner Magic Quadrant for Enterprise Architecture tools to identify a short list of vendors who had these capabilities. MEGA developed a Proof of Concept (PoC) that allowed the Company to test and validate its use cases with real data. This ability to work within a test environment, coupled with MEGA’s responsive communication led the Company to select MEGA’s HOPEX tool for the project.

 

A collaborative approach to Application Portfolio Management and Rationalization

To kick the project off, the MEGA team discussed best practices and co-developed objectives, approach, and timeline. As an output of this initial workshop, a 3-phased approach was developed to help the Company meet their goals to manage and rationalize their application portfolio:

  • Phase I: Build asset inventory, begin to evaluate each asset, and test multiple transformation scenarios
  • Phase II: Identify and assess transformation drivers through a strategic SWOT (Strengths/Weaknesses/Opportunities/ Threats) analysis and define vision, objectives, and new capabilities; develop target IT architecture of services, applications and infrastructure
  • Phase III: Business and IT work together to review and refine business capability planning more broadly across channels and products, create strategic architectures, blueprints, and standards

During this process, MEGA provided consulting services to help the Company document their enterprise architecture which helped them to identify technologies to continue utilizing, upgrade or convert. This inventory allowed the Company to see a clear landscape of their IT and discover how they could use this technology to modernize their Management Control System (MCS) system, an important technology that the Company built that manages their logistics.

A clear picture of IT assets to make smarter, faster decisions

With the knowledge gained from this IT Portfolio Management project, this Company is now able to:

  • Make better, more informed decisions based on standardized data and a clear understanding of their IT inventory. HOPEX’s central application repository provided instant visibility of their technology footprint, thereby saving time, resources and money by avoiding the costly move of old end-of-life applications to a new data center. Further, the Company is now able to organize and find information faster, connect processes, and discover new concepts.
  • Modernize their systems by reviewing logistics, manufacturing, and customer processes and understanding what aspects could benefit from new technologies.
  • Enable cost efficiencies by utilizing managers to own and manage specific portfolios to review cost, depreciations, and identify efficiencies using standardized requirements, documentation and Key Performance Indicators.
  • Identify new revenue opportunities for their MCS product whereby they can now document use cases and manage supporting technologies that enable the Company to potentially resell this code to other railway companies to manage their logistics.

Solutions

  • HOPEX IT Architecture
  • HOPEX IT Portfolio Management
  • HOPEX platform
  • MEGA Services Team

 

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