BOSTON/PARIS – MEGA International, a global software company, today announced that it has been recognized as a gold medalist and leader in the January 2023 Enterprise Architecture Data Quadrant report from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group. The award is based on the collective knowledge of real users and placement is based on their satisfaction with product features, vendor experience, capabilities, and emotional sentiment.
Enterprise Architecture Data Quadrant report from SoftwareReviews ranks software vendors based on customer reviews: the data is verified for authenticity, and compared to similar tools to create a holistic, unbiased view of the product landscape. The Emotional Footprint makes the SoftwareReviews Data Quadrant unique as it is the result of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation. This creates a powerful indicator of overall user feeling toward the vendor and its product from the software users’ point of view.
SoftwareReviews named MEGA HOPEX Platform a gold medalist as it received a 9.1/10 composite score, which represents the complete and aggregated satisfaction score from end users.
Breadth of Features, Quality of Features, Usability and Intuitiveness, Vendor Support, Ease of Data Integration, Ease of Administration, Ease of Customization, Availability of Quality of Training, Ease of Implementation, and Product Strategy and Rate of Improvement amongst the strongest capabilities associated with MEGA HOPEX Platform, resulting in a 93% Plan to Renew reported by their users. MEGA HOPEX Platform also secured the highest satisfaction scores in a variety of areas representing product features, including:
- Software Distribution
- Process Architecture
- Repository Management
- Analytics and Reporting
- Data Visualization GIS
- Risk and Fraud Assessment
- Project Management
- PCI and EMV Compatible
- Document Management
MEGA HOPEX Platform received a high Emotional Footprint score of +90 receiving high scores around enabling productivity, performance enhancing, saving time, and being effective from a service and product experience perspective.
“We are very proud to be recognized as a Leader in this report for the second year in a row,” says Luca de Risi, CEO of MEGA. “This ranking shows we offer a platform that is easy to use, modern, and appeals to our customers. Customer feedback is what allows us to constantly evolve, innovate, and continue developing a solution that proved high business value.”
About SoftwareReviews Data Quadrant Awards and Software Reports
SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. In-depth product evaluation reports are available at http://www.softwarereviews.com
About MEGA International
MEGA International is a global SaaS software company offering solutions for Enterprise Architecture, Business Process Analysis, Governance, Risk and Compliance and Data Governance operating in 52 countries. MEGA created HOPEX, a collaborative platform, that provides a single repository to help companies collect, visualize, and analyze information to better plan and adapt to change.